Individual orders

Individual orders

  1. Individual orders including "tailor-made" projects made especially for the Customer are subject to an additional fee of +20% to the regular price of the product on the Website or, in the case of a new project, the price is individually agreed with the Seller.
  2. The Customer may purchase goods that are unavailable at the time of placing the order in the warehouse, in the form of an Individual Order, and the deadline for the execution of this order is agreed individually by the Customer with the Seller and may be between 14 and 30 business days.
  3. The customer has the right to cancel the execution of an individual order, however, in the event of cancellation after the order has started to be executed, the advance payment is non-refundable.
  4. Initiation of the execution of an individual order means the store taking actions aimed at its execution, such as preparing a design, purchasing materials, or other actions necessary to complete the order.
  5. Payment of the advance payment is tantamount to acceptance of the terms and conditions of individual order fulfillment specified in these regulations.

If you would like to place an individual order for a larger quantity of products or for a non-standard product, please fill out our contact form .

After receiving your inquiry, our Team will contact you to discuss the details. Thanks to our experience, we can fulfill your orders with adjustment to your individual needs or selected creation.

Information needed to price your order:

  • Product Type
  • If you have chosen a model, but want it in a different color or with different accessories - give us the name or link to the product in the store
  • Colors
  • Quantity