Delivery time and costs

Delivery time:

1. Within the country (Poland), the Customer may choose the following methods of receiving the ordered Goods:

1. personal collection at the manufacturer's design studio address: Rzeszów, ul. Wołyńska 8/68 - only after prior arrangement with the Seller,
2. delivery of the Goods to the Customer's address provided when placing the Order by Poczta Polska SA
3. delivery of the Goods to the Customer’s address provided when placing the Order by the InPost or apaczka courier.
4. delivery of the Goods to the InPost parcel locker selected by the Customer at the stage of placing the Order.
   

2. Delivery outside Poland is made via Poczta Polska or the Apaczka courier to the address indicated in the Order.

3. Order delivery time within the country:

1. in case of choosing the Polish Post delivery method - 2-3 working days from the moment of sending the parcel,
2. in case of choosing the InPost Paczkomat delivery method - 1-2 business days from the moment of sending the parcel,
3. in case of choosing the InPost Kurier delivery method - 1-2 business days from the moment of sending the parcel.

4. The delivery time of an Order outside Poland depends on the country of delivery.

1. in case of choosing the Polish Post delivery method - approximately 7-14 working days from the moment of sending the parcel,
2. in case of choosing the delivery method apaczka courier - approximately 4-7 working days from the moment of sending the parcel,

In order to check the exact delivery time, the Customer is asked to contact us by e-mail: info@anui.pl

5. The Customer selects the method of delivery of the Goods when placing the Order.

6. The Seller undertakes to deliver to the Customer Goods free from defects.

7. The Customer undertakes to collect the sent Goods. In the event that the Customer does not collect the Goods, the Customer shall bear the costs of re-shipping the Goods.

8. Delivery of the Goods in Poland will be carried out by the Seller within 3 to 5 Business Days following the day on which the payment made by the Customer was posted to the Seller's bank account, or when the payment was made electronically via Stripe. The above provisions do not apply to cases where an Order was placed with payment upon personal collection - the deadline is agreed individually with the Seller via the contact form, e-mail message to the address info@anui.pl or by phone.

9. Due to the fact that all ANUI brand Goods are made entirely by hand, it may happen (this may apply in particular to Goods included in some collections offered by the Seller, Orders processed in periods preceding Easter or Christmas, as well as Orders placed during promotional and discount campaigns organized by the Seller) that the Order processing time will be extended. In such a situation, the Customer will be sent (within 3 Business Days immediately following the day on which the Seller receives the Order placed by the Customer) to the e-mail address provided by him/her, information in which the Customer will be notified of the new Order processing time. In such a case, the Customer will have the right to withdraw from the placed Order by notifying the Seller of this fact to the e-mail address info@anui.pl The Seller will refund the price of the Goods paid by the Customer and the delivery costs (if these amounts were paid by the Customer) within 2 Business Days following the day on which the Seller receives the Customer's withdrawal from the placed Order.

Shipping cost:

1. The Customer shall bear the costs of delivery of the Goods. In the case of personal collection as indicated in point 1 a) of this paragraph, the Customer shall not bear the costs of delivery.

2. The cost depends on the form of delivery and whether the delivery is domestic or international. The entire order is sent in one shipment and the Customer bears one delivery cost. The Customer is informed about the delivery costs when placing the Order.

3. Shipping costs within the country (Poland):